Synology TC500 AI 5MP QHD POE IP Camera
Durable AI Turret Camera for Reliable 24/7 Surveillance Built for consistent performance in both indoor and outdoor environments, this AI-powered turret camera delivers clear imaging,...
Durable AI Turret Camera for Reliable 24/7 Surveillance
Built for consistent performance in both indoor and outdoor environments, this AI-powered turret camera delivers clear imaging, intelligent analytics, and robust protection. The Synology TC500 AI 5MP QHD PoE IP Camera provides dependable surveillance with enhanced durability and seamless integration for business and enterprise deployments.
Highlights
Clear 5MP Imaging with Wide Coverage
• 5MP resolution for detailed surveillance footage
• 110° wide field of view for broader monitoring
• HDR ensures clarity in high-contrast lighting conditions
Robust Outdoor and Vandal-Resistant Design
• IP67 weatherproof protection for outdoor deployment
• IK10-rated durability for vandal resistance
• Designed for harsh and high-risk environments
AI-Powered Detection and Monitoring
• People and vehicle detection with high accuracy
• Intrusion detection with customizable zones
• People and vehicle counting for occupancy monitoring
Reliable and Secure Operation
• Local microSD failover recording during network disruption
• HTTPS and SRTP encryption for secure transmission
• NDAA and TAA compliant
Camera Comparison
Synology Surveillance Camera Comparison Overview
| Feature | TC500 | BC800Z | BC500 | CC400W |
|---|---|---|---|---|
| Max Video Resolution | 5MP (2880 x 1620) | 8MP (3840 x 2160) | 5MP (2880 x 1620) | 4MP (2560 x 1440) |
| Connectivity | PoE | PoE | PoE | 2.4 GHz / 5 GHz WiFi |
| Field of View | 110° H, 56° V, 132° D | Wide: 112.1° H, 58.0° V, 137.5° D Tele: 47.5° H, 26.6° V, 54.6° D | 110° H, 56° V, 132° D | 125° H, 72° V, 145° D |
| Night Vision | 30 m | IR: 38 m White LED: 31 m | 30 m | 10 m |
| People & Vehicle Detection | ✓ | ✓ | ✓ | ✓ |
| Intrusion Detection | ✓ | ✓ | ✓ | ✓ |
| Audio Detection | ✓ | ✓ | ✓ | ✓ |
| Tampering Detection | ✓ | ✓ | ✓ | ✓ |
| Motion Detection | ✓ | ✓ | ✓ | ✓ |
| License Plate Recognition | – | ✓ | – | – |
| Smoke Detection | – | ✓ | – | – |
| Instant Search | People, Vehicle, Motion | People, Vehicle, Motion | People, Vehicle, Motion | People, Vehicle, Motion |
| Auto Tracking | People | People | People | People |
| Audio | Audio in | Audio in | Audio in | Two-way |
| Protection | IP67, IP66, IK10 | IP67, IP66, IK10 | IP67, IP66 | IP65 |
| Warranty | 3-year | 5-year | 3-year | 2-year |
Key Features
Synology TC500 AI 5MP QHD PoE IP Camera
• 5MP turret-style PoE IP camera for indoor and outdoor use
• AI-powered detection including people and vehicle analytics
• Designed for seamless integration with Synology Surveillance Station
• License-free deployment with no device license required
Smart Surveillance Capabilities
• People and vehicle detection and counting
• Intrusion detection with customizable zones
• Instant search for faster investigation
• Auto tracking for continuous subject monitoring
Efficient Deployment and Management
• Easy setup and configuration via Surveillance Station
• Supports DS cam mobile app for remote monitoring
• Centralized management for multi-site deployments
• Automated firmware updates for system security
Reliable Video and Storage Optimization
• HDR improves clarity in complex lighting environments
• Smart bitrate control reduces storage and bandwidth usage by up to 70%
• Edge storage ensures continuous recording during network failure
Durable and Secure Design
• IP67 weatherproofing for outdoor environments
• IK10-rated housing for vandal resistance
• Secure encrypted video transmission with HTTPS and SRTP
Summary / Conclusion
The Synology TC500 AI 5MP QHD PoE IP Camera is a durable and intelligent surveillance solution designed for environments requiring both reliability and protection. With strong imaging performance, AI-powered analytics, vandal-resistant design, and seamless integration with Surveillance Station, it provides a robust option for enterprise and business security deployments.
Synology TC500 AI 5MP QHD PoE IP Camera
The Synology TC500 is a 5MP QHD PoE turret IP camera designed for enterprise and SMB surveillance deployments. It provides high-resolution imaging, AI-powered analytics, and rugged outdoor protection with vandal-resistant housing for reliable monitoring.
Product Specifications
| Specification | Details |
|---|---|
| Overview | |
| Product Type | QHD PoE IP turret camera |
| Model | TC500 |
| Brand | Synology |
| Form Factor | Turret |
| Optical | |
| Image Sensor | 1/2.7 inch |
| IR LED Wavelength | 850 nm |
| IR Distance | Up to 30 m (98.4 ft) |
| Shutter Speed | 1/16000 s to 1/30 s |
| Day Night | Automatic IR-cut filter |
| Lens | |
| Lens Type | Fixed focal |
| Focal Length | 2.8 mm |
| Aperture | F1.8 |
| Field of View | • Horizontal: 110° • Vertical: 56° • Diagonal: 132° |
| DORI Distance | Detection 60 m, Observation 24 m, Recognition 12 m, Identification 6 m |
| Video | |
| Max Resolution | 2880 × 1620 at 30 FPS |
| Video Compression | H.264, H.265 |
| HDR | Yes |
| Noise Reduction | 2DNR, 3DNR |
| Streaming | • Main: up to 2880 × 1620 at 30 FPS • Sub: up to 1920 × 1080 at 15 FPS, 1280 × 720 at 30 FPS |
| Bitrate Control | Maximum bitrate, variable bitrate |
| Audio | |
| Microphone | Yes |
| Audio Compression | G.711 |
| Audio Features | Audio denoise |
| Networking | |
| Ethernet | 1 × RJ45 10 100 Mbps |
| Protocols | HTTP, HTTPS, TLS v1.2, TCP/IP, UDP, IPv4, UPnP, RTSP, NTP, DHCP, SSL, RTP, SRTP |
| Max RTSP Connections | 4 |
| Storage | |
| Onboard Storage | 1 × microSD slot |
| File System | exFAT |
| Storage Support | microSD card, Synology NAS |
| Recording Modes | Event analytics, disconnected with NAS |
| Analytics | |
| Event Detection | Audio detection, tampering detection, motion detection |
| AI Detection | People detection, vehicle detection, crowd detection, loitering detection |
| Counting | People and vehicle counting |
| Intrusion Detection | One way, two way |
| Auto Tracking | People |
| Instant Search | Motion, people, vehicle |
| Features | |
| Image Adjustment | Brightness, contrast, sharpness, saturation, white balance, exposure control |
| Video Features | HDR, flicker reduction 50 60 Hz |
| Day Night Modes | Auto, day, night, schedule |
| Privacy Mask | Up to 5 zones |
| Video Orientation | Mirror, flip, rotation 0° 90° 180° 270° |
| Hardware | |
| Dimensions | Ø97 × 88 mm (Ø3.82 × 3.46 in) |
| Weight | 387 g (0.85 lb) |
| Reset Button | Yes |
| Power | |
| Power Method | IEEE 802.3af PoE, 12V DC |
| Power Consumption | 4.8 W |
| Environmental | |
| Operating Temperature | • -30°C to 50°C (-22°F to 122°F) IR off • -30°C to 40°C (-22°F to 104°F) IR on |
| Storage Temperature | -40°C to 60°C (-40°F to 140°F) |
| Operating Humidity | 5% to 95% non-condensing |
| Storage Humidity | 5% to 95% non-condensing |
| Protection Rating | IP66, IP67, IK10 |
| Certifications | |
| Compliance | FCC, CB, IC, CE, UKCA, BSMI, VCCI, RCM, KC, JATE |
| Environmental Compliance | REACH, WEEE, RoHS |
| NDAA Compliant | Yes |
| TAA Compliant | Yes |