Your product · Your warranty record

Warranty Check

Check coverage for products supplied by ACE. Verify the registered email to view your private details.

Enter the serial number from your product label. Customer details stay masked until you verify the registered email.

Find Your Product

Use the device serial, rather than the product barcode or model number.

No matching record? ACE can review your purchase evidence. A missing registration does not by itself mean that your product has no warranty.

Frequently Asked Questions

Can ACE Register for Me?

Yes. ACE staff can register on behalf of the customer in the same warranty register.

Does Registering Later Restart My Warranty?

No. Existing approved dates are retained. Any different start date needs ACE review against the applicable policy.

Is This a Manufacturer Registration?

This records your product with ACE. Any separate manufacturer registration requirements still need to be checked for your product.

How Do I Request Support?

Use the Support Ticket Centre for technical help or a warranty service enquiry.