Singapore
3005, Ubi Avenue 3, #01-88,408861 Singapore
- Phone
- +65 6100 2232 (ACEP)
- Support
- +65 6100 7000 (SUPPORT)
Office Hours
Mon - Fri 9:00AM-7:00PM (GMT +08:00)
A Clear Way Forward
Contact Us
Good Projects Start With The Right Conversation.
Speak with our Specialists about products, technology projects, rentals, technical services or partnerships. Tell us what you need, where it will be used and the outcome you have in mind.
Sales & Projects
Product selection, quotations, system requirements, rentals and technical services.Discuss Your RequirementsTechnical Support
Raise a support ticket and keep the relevant product details and service history together.Open Support Ticket CentrePartnerships
Brand, channel and marketing enquiries. Share your organisation and the opportunity you would like to discuss.Start A ConversationTell Us What You Need
Your Enquiry
A little context helps us understand your requirements. Choose the relevant department and include the details that matter to your project.
Fields marked * are required.
For an existing technical issue, use the Support Ticket Centre so the relevant details can stay with your case. Support Ticket Centre
Regional Contacts
A Local Point Of Contact
Contact the office relevant to your enquiry. The opening hours below are local office hours and are separate from any agreed maintenance coverage.
408861 Singapore
Malaysia · Johor Bahru
No 27, Jalan Sagu 15, Taman Daya,Johor Bahru, Johor, 81100 Malaysia
- Phone
- +60 (7) 361 4621
Office Hours
Mon - Fri 9:00AM-5:00PM (GMT +08:00)
Sat 9:00AM-1:00PM (GMT +08:00)
Indonesia · Batam
Jalan Engku Putri, Komplek Ruko PurimasBlk.A No.7, Batam, 29400 Indonesia
- Phone
- +62 (778) 7495840
Office Hours
Mon - Thu 9:00AM-5:00PM (GMT +07:00)
Fri - Sat 9:00AM-1:00PM (GMT +07:00)
Before You Get In Touch
A Few Useful Answers
Find the right starting point for a product enquiry, a project or technical support.
Products, Projects & Rentals
What Should I Include In My Enquiry?
Include the relevant product model, quantity, intended use, installation location and timeline where available. For a project, describe the existing setup and the result you need. This gives our Specialists a useful starting point.
Can I Enquire About Rentals And Technical Services?
Yes. Choose Sales, Rental & Services and describe the equipment or assistance you need. For rentals, include the quantity, intended rental period and any installation, delivery or support requirements so the scope can be discussed.
Can Customers Outside Singapore Contact Us?
Yes. Tell us the destination country and your requirements. Product availability, delivery, service coverage and commercial terms are confirmed for the relevant market and quotation.
Support & Service Arrangements
Where Should I Request Technical Support?
Use our Support Ticket Centre for a technical issue. Include the product model, a clear description of the issue and relevant service or order details. Keep passwords and other sensitive credentials out of the ticket unless a secure process has been agreed.
Is Support Available Beyond Office Hours?
Premium Maintenance includes 24×7 remote and on-site support by arrangement. Coverage, support-hour usage and service terms are confirmed in your agreement. The office opening hours listed on this page are separate from that maintenance arrangement.
Should I Send Passwords Or Payment Details?
No. Do not enter passwords, payment card details or sensitive credentials in this form. If access or confidential information is needed for support, agree an appropriate secure process with the Specialist handling your case.
The workspace image is an illustrative scene, not a photograph of our premises or team.