OpenSpace Learning Hub

OpenSpace Field Guide

For Project Managers, RE/RTOs, Architects and Site Teams

Your practical onboarding and field reference. Capture clear site records, revisit the work and give every project discussion a precise place to start.

For owners, builders, contractors, Resident Engineers and Resident Technical Officers. Choose the task you need, follow the steps and check the result before moving on.

Open OpenSpace Start the Guide

A construction Specialist wearing a hardhat with an OpenSpace 360-degree camera mount — A practical reference for your next site walk.

Choose Your Task

The steps are here on this page. Tap a screenshot to enlarge it. Screen labels may vary slightly by device and app version.

01 · Everyone

Sign In to the Singapore Project

Use the email address invited to the project. New users complete the account setup in the OpenSpace invitation; existing users sign in with their account. For projects hosted at sgp.openspace.ai, choose the Singapore region in the mobile app.

Open the invitation and finish the account setup, or sign in if you already have an account.
Select the correct organisation and project. Check the project name before opening a capture or starting work.
Install the OpenSpace construction app from the official app-store links. Sign in to the region supplied by your project administrator.
If the project is missing, ask the project administrator or ACE to check the invitation email and membership. A successful sign-in alone does not grant access to every project.

Choose Singapore before signing in — The Singapore region must match the project invitation.

Project Role	Your Main Tasks
Viewer	Review captures and Field Notes, comment where permitted, and prepare visual references.
Editor	Capture the site and create Field Notes, as well as review the project.
Site Admin	Manage the project, its sheets and project membership, within organisation controls.

Check: you can open the intended project and your role matches the work assigned to you. Organisation Administrator is a separate organisation-wide responsibility.

02 · Capturers and Administrators

A Good Capture Starts Before Recording

Agree who captures, which areas matter and how often the team needs a record. Plan an early baseline and repeat the important routes as the works progress, especially before services or finishes conceal them.

Project Readiness

The project and access permissions are ready.
Each sheet represents one floor or clearly defined capture area.
The floor plan is legible and the correct revision for the agreed workflow.
The team knows the coverage, capture schedule and naming method.

Equipment Readiness

The exact camera model is supported and activated where required. Current options include Insta360 X6, X5, X4, X3 and Ricoh THETA Z1; check the official model list before purchasing.
The camera and phone have enough charge, storage and current compatible software.
Both lenses are clean and the mount is secure.
The route is safe, accessible and adequately lit.

For new sheets, administrators use the project’s sheet settings. Prepare one floor per sheet. PDF and PNG are supported. For configured Procore or Autodesk projects, check whether Sheet Sync is managing drawing revisions. For manually managed sheets, coordinate revisions with the administrator and OpenSpace Support so existing captures remain connected. Do not delete the old sheet to force a revision.

Check: identify your starting location on the actual floor plan before you connect the camera.

03 · Capturers

Connect the Camera. Capture the Correct Floor.

Insta360 X6 on a short hardhat mount, checked by gloved hands — Insta360 X6 hardhat capture setup. Use a suitable approved mount, follow the camera and helmet instructions and keep both lenses clear.

Open the correct project in the OpenSpace mobile app. Where a QuickCode is configured, scan it and confirm the project and sheet. Choose Start new 360° capture.
Select 360° Video. Turn on the supported camera and follow the connection prompts. Keep the phone’s required Wi-Fi and Bluetooth permissions available.
Give the capture a useful name when appropriate, such as the area and purpose.
Select the sheet for the floor you are about to walk. Zoom in and pin your starting point near a recognisable doorway, corner or column.
Choose Start capturing, check that recording has started and begin your planned route.
Pause somewhere safe between levels. Use Next sheet to begin a new capture on that level. Do not record several floors against one sheet.
Finish with End Session when the session is complete, then follow the upload flow.

A helmet mount enables hands-free capture when the site’s PPE rules allow it. A suitable handheld mount can help in other environments. Keep the camera stable and follow the mounting instructions for the actual model.

Open the Correct Project — Check the project, then choose **Start new 360° capture**.

Choose 360° Video — Select the video capture workflow for a site walk.

Connect the Camera — Choose the camera brand and follow the connection prompts.

Choose the Floor — Select the sheet that matches your physical location.

Pin the Start Point — Use a recognisable doorway, corner or column. Then start recording.

Continue or Finish — Use **Next sheet** for another floor, or **End session** when finished.

Check: the app shows the intended sheet and a recording state before you walk away from the start point.

Watch a Capture Walkthrough

OpenSpace’s training demonstration. Use the illustrated steps above for the current capture sequence. Open Video Separately ↗

04 · Capturers

Coverage You Can Rely on Later

A route that reaches every relevant room gives the team useful evidence. A short walk along the main corridor can leave important work out of view.

**Too Little Coverage**The corridor is recorded, but most rooms are missed.

**Some Gaps Remain**More rooms are reached, with parts of the floor still omitted.

**A Useful Whole-Floor Record**The route reaches the rooms and important interfaces.

Plan the Route

Identify the rooms, corridors, interfaces and concealed works that need a record. Follow a similar route on later visits to make comparisons easier.

Walk Steadily

Start with a relaxed pace of about 3–4 km/h on a clear, level route. Slow down further in dim light, near obstacles or where labels and connections matter. Pause for 1–3 seconds at a useful viewpoint and keep the camera steady.

Review the Gaps

After processing, check the route and inspect important areas. Capture a missed room or an unclear detail while access is still available.

Choose a Rhythm That Follows the Work

Daily When the Site Changes Quickly

Use a repeatable route through active work areas, high-turnover installations and important interfaces. Fit the capture into an agreed site walk.

Weekly for a Consistent Overview

Capture slower-moving areas on the same agreed day or milestone. Keep a comparable route so the team can review change over time.

Before Work Is Covered

Add a capture before a ceiling, wall or enclosure closes. Include services, connections and labels, then confirm the uploaded record is clear.

Slower gives the camera more opportunities. A slower pass provides more captured frames along the same distance and can improve the choice of clear viewing positions. Published navigation points depend on coverage and processing. Good lighting, stable mounting and clean lenses still matter.

For a bright, open outdoor route, discuss a securely mounted bicycle or vehicle workflow with ACE first. Confirm the route, camera setup and usable capture results. Walking remains the practical default for rooms, stairs, crowded areas and dim interiors.

Capture only where it is safe and permitted. One room may need a careful stationary 360° photo or a close-up Field Note in addition to the general walkthrough. A capture cannot reveal work that was never visible to the camera.

A · Finish the Current Floor

Stop at a safe, recognisable landing or transition point. Choose Next sheet and confirm the new capture.

Change to the correct floor sheet before recording the next level. ↓

B · Start on the Next Floor

Select the next floor’s sheet, pin your actual position at B, then begin the new capture.

Two floors, two sheets and separate capture routes. A and B show the handover between them.

Changing Floors

At A, finish the current floor at a safe stopping point.
Choose Next sheet and confirm a new capture.
On the next floor, select its sheet and pin your actual start point at B.
Begin recording again when safely positioned.

Keep stairs and transition areas within the project’s agreed capture plan.

Check: your coverage includes the agreed rooms and interfaces, with separate captures for each level.

05 · Capturers

Upload, Process, Then Verify

Choose one upload method for the capture. Keep the original camera files until the processed result is checked.

Mobile Upload

After the final floor, choose End session and confirm Yes, I’m done.
Choose Transfer from camera. Keep the camera and phone available until this transfer finishes.
Choose Wi-Fi or enable cellular where appropriate, then select Done.
Follow the prompt to switch off the camera after transfer. Let the phone finish uploading.
Check the capture’s status, then open it after processing.

Transfer from the Camera — Complete the camera-to-phone transfer first.

Choose the Upload Connection — Wi-Fi is the default. Enable cellular only when appropriate for your data plan.

Check Both Statuses — **Uploading** sends the files. **Processing** prepares the capture for viewing.

If the capture says Using Desktop Sync but you want phone upload, open 360 Captures, use its cloud settings and choose Use Mobile Upload. Mobile uploads belong to the account that recorded the session.

Singapore Desktop Sync

For projects hosted at sgp.openspace.ai, use the Singapore build. An active OpenSpace licence and your organisation’s installation approval are required.

Singapore Server Versionsgp.openspace.ai/tictac/download

Download Singapore Desktop Sync

Install the Singapore build, then open OpenSpace Sync.
Use the three-dot menu to check for updates before connecting your camera.
Turn on the camera and connect it with a USB data cable. Use its computer/file-transfer mode where required.
Keep it connected while Sync sends the original files. Upload completion means the files have reached OpenSpace; processing continues separately.

Ricoh requires a USB 3.0 port. If an Insta360 is not recognised, check its model-specific USB mode and try another data port.

Desktop Sync window and update menu — The three-dot menu provides the update check. Connection and upload status appear in the app.

Web Upload from a Computer

Open sgp.openspace.ai and select the intended project.
Open Captures, then its upload control.
Choose the original capture files from the camera, a card reader or a local folder. Use the complete file set required by that model.
Select Start Upload. Leave the upload window open and the camera/card connected until completion.
When the files show Uploaded, choose Done.

OpenSpace’s web-upload instructions require the Desktop Sync app to be uninstalled first. Ask your device administrator before switching methods. Do not upload edited or stitched social-media exports.

Final check: open the processed capture in the Singapore project. Confirm the floor, date, coverage and image clarity before following the project’s retention procedure for originals.

06 · Everyone

Walk the Site from Your Screen

Open the project and choose 360° viewer, or open a recent capture.
Choose the sheet and capture date you need. Use the plan to move to a captured location.
Drag the view to look around. Use zoom to inspect the visible detail.
Move along the captured path, or use playback to follow the walk.
Check the date and sheet before using a view in a discussion or report.

The mini map connects what you are seeing to its location. Use it to orient colleagues who are reviewing the site remotely.

Check: you can identify the room or area, the date and the direction you are viewing.

OpenSpace 360-degree viewer showing a real ACE-area outdoor capture and its location map — A real 360° viewer reference. Project and account headers are excluded.

07 · Everyone

The Same Place. Two Dates.

Use Split View to compare the same location on the same sheet across two capture dates. It is useful for installations, work that will be concealed and progress reviews.

Locate Split View in the 360-degree viewer — Open a capture, then enter Split View from the viewer controls.

Choose a matching date in Split View — Select a date with coverage at the same point before locking the views together.

Open a capture at the location you want to review and select the Split View control.
Open the date selector on one side and choose another date with coverage at that location.
Prefer a dark-blue calendar date, which indicates coverage at the current point. Light blue indicates coverage elsewhere on the same sheet.
Use the centre lock control to link the views when appropriate. Confirm both views show the intended area and direction.
Compare the visible work, then close one panel with × to return to a single view.

Check: both panels show the same location, with the two intended dates. Similar capture routes make this easier.

See Linked Views in Action

OpenSpace linked Split View demonstration

OpenSpace’s linked Split View demonstration plays when it comes into view. Pause it at any time. Reduced-motion preferences keep the still view until you choose to play.

08 · Everyone

Bring the Detail into View

From the 360° viewer, open Adjust image. Use Brightness, Shadows and Sharpen individually, or try Auto. Compare the result with the original before relying on it.

Where available, Enhance with AI provides another image-improvement option. Use Revert to original before returning to the manual adjustment controls after AI enhancement.

These tools can help you inspect a difficult view. If an important label, connection or finish remains unclear, arrange a closer photo or a new capture.

Check: the feature you are discussing is genuinely visible. Enhanced imagery alone is not proof of a concealed condition or a precise measurement.

09 · Project Teams

Discuss the Work in Its Actual Context

Open the same location and date before discussing an installation, interface or issue. Give the team a clear view of the condition and a clear next action.

Construction Specialist using a tablet to review an unfinished interior — Bring the recorded location into the site discussion. Photograph from the OpenSpace training materials supplied to ACE.

From a Site Observation to a Follow-Up

LocateCorrect floor, location and capture date.
RecordA useful image and a clear observation.
AssignOwner, next action and due date.
VerifyReview the reply and revisit the work.

Use the Record for Your Role

Project Managers

Compare the agreed dates. Review progress, overdue actions and interfaces between trades. Leave the meeting with an owner and next action.

RE/RTO Teams

Locate the work and capture date. Use the record to support site observations, concealed-work checks and follow-up. Verify critical details through the project’s inspection process.

Architects and Consultants

Review the visible site condition alongside the correct drawing or model version. Record the question and carry the formal decision into the agreed coordination workflow.

Your job title and your OpenSpace permission role are different. Creating Field Notes requires the appropriate Editor or administrator access.

A Practical Equipment Discussion

For a proposed camera, access point, door controller or cabinet, show the actual area. Check the mounting surface, sightline, access, cable route and service clearance together. Bring the selected model or datasheet into the discussion. Confirm critical dimensions and performance through the appropriate site checks.

Create a Field Note That Someone Can Act on

Open the location, sheet and date. Add a second date or BIM comparison when useful.
With suitable access, choose Field Note and place it at the relevant location. A note made from Split View includes both comparison images.
Use a short, specific title. Record what you observed, what needs a decision and the location.
Add the responsible person, due date, tags, status and attachments supported by your project. Review these details before saving.
Share with authorised project members, review replies and update the action through the agreed workflow. Make a later capture when visual verification is needed.

OpenSpace Field Note sharing panel with the project-access requirement — The share link opens the record for authorised project members. It does not create project membership. OpenSpace interface example.

See the Field Notes List

OpenSpace Field Notes list with status, assignee, due date and tags — Use the list to focus a coordination meeting on the actions that need attention. OpenSpace demonstration project.

Where AI Voice Notes are enabled, check the generated title, location, assignee and due date before saving. For reports, choose the relevant image, Field Note or PDF export and confirm its audience. Keep formal instructions and approvals in the project’s agreed system.

Check: a colleague can open the correct record, understand the decision needed and see who is following it up.

10 · Everyone

Show Change over Time

A timelapse uses captures of one location across dates. Fixed keeps one viewing direction; Rotation turns around that fixed point.

One Location. Repeatable Project Milestones.

BaselineRecord the starting condition.

Services InstalledShow the work before concealment.

Finishes CompleteExplain the change at the same point.

Agree the capture milestones with the project team. These stages explain the recording sequence; they are not project completion data.

Current OpenSpace timelapse panel offering Fixed and Rotation perspectives — Choose **Fixed** for one direction, or **Rotation** to turn around the same captured point.

Open the location and select the timelapse icon above the viewer.
Choose Fixed or Rotation, then name the video.
Choose whether to show dates and timestamps. Keep the video private unless public sharing is authorised.
Create the export. When ready, open the notification or project’s Timelapse area to view or download it.

Check: preview the video and confirm its location, dates and audience before sharing.

11 · Project-Specific Workflows

More Ways to Understand the Site

Use these workflows when they are included and configured for your project. Ask the project administrator or ACE which tools and deliverables apply.

OpenSpace recorded services beside an aligned building model — **Design and Site**Compare the correct model version with the captured condition.

OpenSpace Air comparing four capture dates over the same site — Four capture dates help explain external progress and site changes. OpenSpace demonstration from the supplied presentation.

BIM Comparison

Compare the model with captured site conditions. Review the right model version, location and visible layers. Record a discrepancy through the project’s coordination process.

BIM Workflow ↗

OpenSpace Air

Review aerial site context through orthomosaics, elevation views, meshes and point clouds. Compare dates and aligned plan overlays. Measurement quality depends on the capture and control method.

Air Workflow ↗

OpenSpace Track

Review installed progress against the agreed schedule and tracking scope. Check the trade, zone, task and capture coverage behind a percentage. The service combines AI processing with expert review.

Track Workflow ↗

LiDAR 3D Scans

Compatible LiDAR-equipped iOS devices support a separate 3D Scan workflow. Use it for suitable local measurements after checking the required tolerance. A normal 360° walk does not create a laser scan.

3D Scan Workflow ↗

Read Progress with Its Supporting Context

CaptureRecord the agreed work areas.
ProgrammeUse the right schedule and scope.
ReviewCheck processing and expert review.
DiscussReview trade, zone and task progress.

For drone work, ACE manages the capture scope with flight partners. Arrange the purpose, coverage, site access and required outputs before the capture. Dedicated laser-scanning services need separate assessment.

OpenSpace Air · Extended Reference

Ground and Air in One Project

Drone imagery adds context for site logistics, earthworks and external progress. Agree the capture purpose and outputs with ACE before planning the flight. ACE coordinates this work through flight partners.

Construction groundworks and structural columns before the next stage — Plan the aerial record around the site stage, useful coverage and required outputs. Photograph from the supplied OpenSpace materials.

Define the record. Identify the boundary, areas, required detail, repeat dates and outputs. Supply the relevant site drawings and access information.
Prepare consistent imagery. The operator plans suitable overlap, camera angles and repeatable capture conditions. Ground control and accuracy checks depend on the measurement requirement.
Upload the appropriate data. Use the project’s Drones workflow and the supported image set. Confirm its capture date, location and processing status.
Review the outputs. Use the orthomosaic for a broad site view, elevation layers for height context, and meshes or point clouds for suitable 3D review.
Compare and coordinate. Align authorised plan overlays, compare available capture dates and record the items that need follow-up.
Measure and export deliberately. Select the appropriate distance, area or volume tool and its reference surface. Confirm the coordinate and control assumptions before using measurements in decisions or downstream software.

For a progress discussion, compare access routes, laydown areas, excavation and completed external works across dates. Aerial imagery and a 360° indoor walk answer different site questions; use the relevant record for each.

Check: the imagery, dates, overlays and measurement basis suit the intended decision. Discuss any survey or tighter-tolerance requirement separately.

12 · Quick Fixes

When Something Does Not Look Right

Check These Three Areas First

AccessEmail, region and project membership.
CaptureCamera, sheet, originals and connection.
UploadUpload status, processing and coverage.

What You See	What to Check First
The project is missing	Invited email, selected region, organisation and project membership. Ask the administrator to verify access.
The camera will not connect	Camera power, Wi-Fi, required phone permissions, compatibility and the app’s connection prompts. Use the approved model-specific instructions.
The walk is on the wrong floor	Stop and select the correct sheet for the next capture. Preserve the originals and send the project, capture and intended sheet to Support for review.
Uploaded but not visible	Upload completion, selected date/sheet and processing status. Keep the originals; do not repeatedly upload or delete files while investigating.
Split View has no matching image	Both dates need coverage of the same location and sheet. Select a suitable date and a shared captured point.
An important detail is blurred	Lens cleanliness, lighting, movement and distance. Try the image tools, then arrange a closer photo or recapture if needed.
A colleague cannot open a shared view	The correct account, region and project access. Do not make project material public merely to get around an access problem.

A Support Brief That Helps Us Act

Include the project reference, region, device and camera model, app version, capture date, affected sheet, what happened and a screenshot of the error. Keep the original capture files available. Send private project details through the agreed support channel.

Support Ticket Centre ↗ WhatsApp Our Team ↗

First-Capture Review

Ready for the Next Site Walk?

Use this check with your project champion or ACE Specialist after onboarding.

You can sign in to the correct region and project.
You understand your role and who manages access.
You can select a sheet and pin a sensible capture start point.
You have completed and reviewed a short test capture.
You can move around the scene and compare suitable dates.
You can open the image tools and locate the timelapse options.
You know how to raise a Field Note or request help.

Next step: agree the next capture date, route and person responsible. Keep this guide available to colleagues who join later.

Helpful Answers

The Questions That Come Up on Site

Access and CaptureExpandCollapse

Why can I sign in but not see my project? ExpandCollapse

Check the invited email, region and organisation. Your administrator must add your account to that project; signing in does not create membership.

Which Desktop Sync app do I need? ExpandCollapse

Use the Singapore build for projects hosted at sgp.openspace.ai. The Singapore Desktop Sync steps and download are on this page.

How should project managers, RE/RTOs and architects use this guide? ExpandCollapse

Start with access and the basic viewer controls, then use the Project Teams chapter for progress reviews, site observations and design coordination. Capturers also need the camera, route and upload chapters. Follow the project’s inspection, instruction and approval procedures alongside the visual record.

Can a Viewer carry out a capture? ExpandCollapse

Capture work requires Editor, Site Admin or Organisation Admin permission. Ask the project administrator to assign the appropriate role.

Must every walk follow exactly the same route? ExpandCollapse

No. A planned, repeatable route helps maintain coverage and makes later comparisons easier. Cover the agreed areas safely.

Can I record several floors in one capture? ExpandCollapse

Use a separate capture and correct sheet for each floor. The app’s Next sheet flow lets you continue a session with a new capture.

How Fast and How Often Should We Capture?ExpandCollapse

Use a relaxed walking pace, with about 3–4 km/h as an ACE starting point on a clear, level route. Slow further in dim light or around important details and pause for 1–3 seconds where useful. Capture daily during fast-changing work, weekly for a steady overview and before services are covered. Agree the frequency with the project team.

Does Walking More Slowly Create More Viewing Points?ExpandCollapse

A slower pass records more frames over the same distance and gives the platform more opportunities to select clear views. The published navigation points still depend on capture coverage and processing. Improve lighting, keep the camera stable and add a close-up image when a small label matters.

Records, Sharing and MeasurementsExpandCollapse

When can I remove the camera files? ExpandCollapse

First verify that the intended capture is uploaded, processed and viewable with the required coverage. Follow your project’s retention procedure before removing originals.

Does a normal project link allow anyone to view the site? ExpandCollapse

A normal project or Field Note link requires the recipient’s appropriate account and access. Public-sharing options have different audiences and need separate approval.

Is a 360° capture the same as a measured laser scan? ExpandCollapse

No. Choose a suitable capture and measurement method for the required tolerance. Verify critical installation dimensions using the agreed checks.

Can ACE carry out capture work for us? ExpandCollapse

Yes. Discuss the site, areas, frequency, access and required outputs with ACE. Drone captures are managed with flight partners; specialist scanning needs separate assessment.

Downloads and Official References ExpandCollapse

The practical steps and screenshots are above. These official resources provide app downloads, model compatibility and further training.

Singapore Desktop Sync ↗Android App ↗iPhone and iPad App ↗

Interface references and training media: OpenSpace. If a download or video is unavailable, continue with the written steps and contact our Support Specialists for the current resource.