Shipping policy
Singapore Delivery Charges
Singapore orders of S$1,000 and above qualify for free delivery.
For Singapore orders below S$1,000, delivery charges are calculated at checkout.
In-Stock Items
For in-stock physical items delivered within Singapore, delivery normally takes 2 to 4 working days in total, including order processing.
Working days exclude weekends. Delivery times are estimates, not guaranteed arrival dates.
Out-of-Stock Items and Pre-Orders
Out-of-stock items generally take 1 to 3 weeks, depending on the manufacturer and product availability.
Pre-order availability depends on the manufacturer’s release and supply schedule. Please contact us if you need an item by a particular date.
Overseas Orders
Overseas orders incur shipping charges. Available delivery methods and charges are shown at checkout.
Delivery times vary by destination, shipping method and customs processing. Any applicable import duties, taxes and customs charges are the recipient’s responsibility.
Electronic Licences and Digital Products
Products delivered electronically, such as e-licences and software licence keys, do not require physical shipping and have no shipping charge.
Physical items in the same order remain subject to the applicable delivery charges.
Delivery Options and Tracking
The delivery or collection options available for your order are shown at checkout.
Where tracking is available, tracking information will be provided after dispatch.
Questions About Delivery
Email: sales@aceperipherals.com
Telephone: +65 6100 7000
Customer-service hours are Monday to Friday, 9am to 7pm, Singapore time. Weekend visits are by prior appointment only.
