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.nc-risk-note{margin:32px 0 0!important;line-height:1.8}\n@media(max-width:1024px){#ace-nascare-4160 .nc-continuity-layout{grid-template-columns:minmax(0,1fr);gap:24px}#ace-nascare-4160 .nc-continuity-photo{position:relative;top:auto;height:auto;aspect-ratio:3\/2;align-self:start}#ace-nascare-4160 .nc-continuity-photo img{position:static;inset:auto;height:auto;min-height:0;max-height:none;aspect-ratio:3\/2;object-fit:cover;object-position:center}}\n@media(max-width:600px){#ace-nascare-4160 .nc-risk-list details\u003esummary{min-height:84px;padding:16px 15px}#ace-nascare-4160 .nc-risk-list details[open]\u003e.nc-risk-body{padding:22px 20px}#ace-nascare-4160 .nc-risk-note{margin-top:28px!important}}\n\n\u003c\/style\u003e\n\u003cfigure id=\"nc-overview\" class=\"nc-opening-photo\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0557\/4541\/3179\/files\/nascare-diagnostic-workbench-full-scene.png?v=1792642979\" alt=\"Illustrative NAS diagnostic workbench with a technician assessing the equipment\" loading=\"lazy\"\u003e\u003c\/figure\u003e\u003csection id=\"nc-introduction\" class=\"nc-intro nc-centre\"\u003e\u003ch2\u003eProtection for your NAS. Support for what comes next.\u003c\/h2\u003e\n\u003cp\u003eExtended warranty, specialist diagnostics and practical loaner support, coordinated for your registered NAS. Choose one or two additional warranty years, with covered repair handling and compatible migration arrangements confirmed for your system.\u003c\/p\u003e\u003c\/section\u003e\n\u003cnav class=\"nc-page-nav\" aria-label=\"NASCare page sections\"\u003e\u003ca href=\"#nc-overview\"\u003eOverview\u003c\/a\u003e\u003ca href=\"#nc-protection\"\u003eProtection\u003c\/a\u003e\u003ca href=\"#nc-readiness\"\u003eReal-world scenarios\u003c\/a\u003e\u003ca href=\"#nc-journey\"\u003eService journey\u003c\/a\u003e\u003ca href=\"#nc-planning\"\u003eStorage planning\u003c\/a\u003e\u003ca href=\"#nc-faqs\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\n\u003cnav class=\"nc-bay-nav\" aria-label=\"Choose your NAS bay range\"\u003e\u003cp\u003eChoose the physical bay range of your NAS\u003c\/p\u003e\n\u003cdiv class=\"nc-bay-grid\"\u003e\n\u003ca href=\"\/ko\/products\/nascare-extended-warranty-with-loaner-unit-for-1-4-bays\"\u003e1-4 Bays\u003c\/a\u003e\u003ca href=\"\/ko\/products\/nascare-extended-warranty-with-loaner-unit-for-5-8-bays\"\u003e5-8 Bays\u003c\/a\u003e\u003ca href=\"\/ko\/products\/nascare-extended-warranty-with-loaner-unit-for-9-12-bays\"\u003e9-12 Bays\u003c\/a\u003e\u003ca href=\"\/ko\/products\/nascare-extended-warranty-with-loaner-unit-for-13-24-bays\"\u003e13-24 Bays\u003c\/a\u003e\u003ca href=\"\/ko\/products\/nascare-extended-warranty-with-loaner-unit-for-25-40-bays\"\u003e25-40 Bays\u003c\/a\u003e\u003ca href=\"\/ko\/products\/nascare-extended-warranty-with-loaner-unit-for-41-60-bays\" aria-current=\"page\"\u003e41-60 Bays\u003c\/a\u003e\n\u003c\/div\u003e\u003c\/nav\u003e\n\u003cdiv class=\"nc-highlights\"\u003e\n\u003cdiv class=\"nc-highlight\"\u003e\n\u003cstrong\u003e1 or 2 years\u003c\/strong\u003e\u003cspan\u003eYour selected additional hardware warranty\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-highlight\"\u003e\n\u003cstrong\u003eSpecialist care\u003c\/strong\u003e\u003cspan\u003eDiagnostics and covered repair handling\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-highlight\"\u003e\n\u003cstrong\u003eLoaner support\u003c\/strong\u003e\u003cspan\u003eWith compatible migration assistance\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\n\u003csection id=\"nc-protection\" class=\"nc-feature\"\u003e\u003cfigure\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0557\/4541\/3179\/files\/nascare-extended-protection.png?v=1792612022\" alt=\"NAS unit with warranty protection shield\" loading=\"lazy\"\u003e\u003c\/figure\u003e\u003cdiv class=\"nc-feature-copy\"\u003e\n\u003cp class=\"nc-eyebrow\"\u003eEXTENDED PROTECTION\u003c\/p\u003e\n\u003ch2\u003eKeep the NAS you rely on supported for longer.\u003c\/h2\u003e\n\u003cp\u003eChoose one or two additional years of hardware warranty after the original manufacturer warranty ends. Your service confirmation records the registered NAS model, serial number, selected term and exact coverage dates.\u003c\/p\u003e\n\u003cp\u003eCoverage focuses on the NAS unit and eligible RAM and power-supply components. The two-year option combines a longer warranty term with a reduced package fee, while keeping the same confirmed service scope.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSelect the additional term that suits your NAS\u003c\/li\u003e\n\u003cli\u003eCoverage dates recorded against the registered unit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection id=\"nc-diagnostics\" class=\"nc-feature nc-reverse\"\u003e\u003cfigure\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0557\/4541\/3179\/files\/nascare-specialist-diagnostics-illustration.png?v=1792619464\" alt=\"NAS diagnostics and eligible repair illustration\" loading=\"lazy\"\u003e\u003c\/figure\u003e\u003cdiv class=\"nc-feature-copy\"\u003e\n\u003cp class=\"nc-eyebrow\"\u003eDIAGNOSTICS AND REPAIR\u003c\/p\u003e\n\u003ch2\u003eA clear diagnosis. A managed repair process.\u003c\/h2\u003e\n\u003cp\u003eWhen a fault is reported, our Specialists assess the NAS hardware, system behaviour and disk-related symptoms. The findings help distinguish an eligible covered NAS hardware fault from a drive or configuration issue requiring a different service.\u003c\/p\u003e\n\u003cp\u003eFor eligible covered NAS hardware faults, we coordinate the repair process. Depending on the registered model and diagnosed fault, this may involve repair work or the appropriate manufacturer or distributor service route. Collection, delivery or on-site arrangements are confirmed separately where required.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNAS hardware, system and disk fault assessment\u003c\/li\u003e\n\u003cli\u003eEligible covered repairs through the appropriate service route\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection id=\"nc-loaner\" class=\"nc-feature\"\u003e\u003cfigure\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0557\/4541\/3179\/files\/nascare-loaner-support.png?v=1792612042\" alt=\"Illustration of original NAS under repair and temporary loaner\" loading=\"lazy\"\u003e\u003c\/figure\u003e\u003cdiv class=\"nc-feature-copy\"\u003e\n\u003cp class=\"nc-eyebrow\"\u003ePRACTICAL LOANER SUPPORT\u003c\/p\u003e\n\u003ch2\u003eA temporary NAS while yours is being repaired.\u003c\/h2\u003e\n\u003cp\u003eIf a covered repair takes more than one day, we provide a NAS loaner unit. It gives you a temporary hardware arrangement while your registered unit receives attention.\u003c\/p\u003e\n\u003cp\u003eWe assess the loaner against your NAS platform, storage configuration and required services. Its model, performance and available applications may differ from your original system; the arrangement is confirmed around your actual setup.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOriginal NAS under repair → suitable temporary NAS\u003c\/li\u003e\n\u003cli\u003eTransfer and service arrangements confirmed for your configuration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection id=\"nc-migration\" class=\"nc-feature nc-reverse\"\u003e\u003cfigure\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0557\/4541\/3179\/files\/nascare-compatible-migration.png?v=1792612050\" alt=\"Illustration of compatible NAS migration assistance\" loading=\"lazy\"\u003e\u003c\/figure\u003e\u003cdiv class=\"nc-feature-copy\"\u003e\n\u003cp class=\"nc-eyebrow\"\u003eCOMPATIBLE MIGRATION\u003c\/p\u003e\n\u003ch2\u003eA considered transfer, matched to your system.\u003c\/h2\u003e\n\u003cp\u003eWhere direct disk migration is supported, our Specialists assist with moving your existing disks to a verified compatible loaner. We check the NAS platform and storage configuration before agreeing the transfer method.\u003c\/p\u003e\n\u003cp\u003eBay count alone does not establish compatibility. If a backup restore or file-copy approach is required, we agree its scope before work begins. A planned transfer helps you understand the next steps and any application or configuration differences.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCompatibility checked before migration\u003c\/li\u003e\n\u003cli\u003eA clear plan for the loaner and the return to your repaired NAS\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection id=\"nc-readiness\" class=\"nc-continuity\"\u003e\u003cdiv class=\"nc-section-intro\"\u003e\n\u003ch2\u003eWhen the unexpected happens.\u003c\/h2\u003e\n\u003cp\u003eUnderstand the interruption, then choose the right response for your hardware, working day and data.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-continuity-layout\"\u003e\n\u003cfigure class=\"nc-continuity-photo\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0557\/4541\/3179\/files\/nascare-ransomware-locked-laptop.png?v=1792652340\" alt=\"NAS and laptop displaying Files encrypted and Ransomware detected with a red closed padlock\" loading=\"lazy\"\u003e\u003c\/figure\u003e\u003cdiv class=\"nc-risk-list\"\u003e\n\u003cdetails name=\"nascare-risks-4160\" class=\"ace-form-disclosure nc-risk-disclosure\" data-nc-risk=\"1\" open\u003e\u003csummary id=\"nc-risk-toggle-4160-1\" aria-controls=\"nc-risk-answer-4160-1\"\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eYour NAS will not start.\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv id=\"nc-risk-answer-4160-1\" class=\"ace-form-body nc-risk-body\" role=\"region\" aria-labelledby=\"nc-risk-toggle-4160-1\"\u003e\n\u003cdiv class=\"nc-risk-situation\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eWhat this means\u003c\/span\u003e\u003cp\u003eShared folders, backup jobs and active projects may become unavailable while the fault is investigated. People may be left waiting for files they need to work.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-risk-response\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eNASCare support\u003c\/span\u003e\u003cp\u003eOur Specialists assess the symptoms and coordinate the appropriate route for eligible covered NAS hardware repairs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails name=\"nascare-risks-4160\" class=\"ace-form-disclosure nc-risk-disclosure\" data-nc-risk=\"2\"\u003e\u003csummary id=\"nc-risk-toggle-4160-2\" aria-controls=\"nc-risk-answer-4160-2\"\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eThe repair outlasts the working day.\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv id=\"nc-risk-answer-4160-2\" class=\"ace-form-body nc-risk-body\" role=\"region\" aria-labelledby=\"nc-risk-toggle-4160-2\"\u003e\n\u003cdiv class=\"nc-risk-situation\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eWhat this means\u003c\/span\u003e\u003cp\u003eA repair can leave you sourcing temporary equipment at short notice, while everyday work waits for the original NAS to return.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-risk-response\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eNASCare support\u003c\/span\u003e\u003cp\u003eFor a covered repair taking more than one day, we provide a loaner. Its configuration and transfer arrangements are confirmed for your setup.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails name=\"nascare-risks-4160\" class=\"ace-form-disclosure nc-risk-disclosure\" data-nc-risk=\"3\"\u003e\u003csummary id=\"nc-risk-toggle-4160-3\" aria-controls=\"nc-risk-answer-4160-3\"\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eThe disks fit. Migration may not.\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv id=\"nc-risk-answer-4160-3\" class=\"ace-form-body nc-risk-body\" role=\"region\" aria-labelledby=\"nc-risk-toggle-4160-3\"\u003e\n\u003cdiv class=\"nc-risk-situation\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eWhat this means\u003c\/span\u003e\u003cp\u003eMatching the number of bays does not establish that your storage configuration and applications can move to another NAS. An unplanned transfer adds decisions when you are already under pressure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-risk-response\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eNASCare support\u003c\/span\u003e\u003cp\u003eWe assess the NAS platform, storage configuration and migration approach before agreeing a transfer to a compatible loaner.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails name=\"nascare-risks-4160\" class=\"ace-form-disclosure nc-risk-disclosure\" data-nc-risk=\"4\"\u003e\u003csummary id=\"nc-risk-toggle-4160-4\" aria-controls=\"nc-risk-answer-4160-4\"\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eThe original warranty has ended.\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv id=\"nc-risk-answer-4160-4\" class=\"ace-form-body nc-risk-body\" role=\"region\" aria-labelledby=\"nc-risk-toggle-4160-4\"\u003e\n\u003cdiv class=\"nc-risk-situation\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eWhat this means\u003c\/span\u003e\u003cp\u003eAn unexpected fault can leave you arranging diagnosis, repair and temporary hardware separately, with costs and next steps still to establish.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-risk-response\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eNASCare support\u003c\/span\u003e\u003cp\u003eSelect one or two additional warranty years for a defined service arrangement covering your eligible registered NAS.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails name=\"nascare-risks-4160\" class=\"ace-form-disclosure nc-risk-disclosure\" data-nc-risk=\"5\"\u003e\u003csummary id=\"nc-risk-toggle-4160-5\" aria-controls=\"nc-risk-answer-4160-5\"\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eRansomware locks the files.\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv id=\"nc-risk-answer-4160-5\" class=\"ace-form-body nc-risk-body\" role=\"region\" aria-labelledby=\"nc-risk-toggle-4160-5\"\u003e\n\u003cdiv class=\"nc-risk-situation\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eWhat this means\u003c\/span\u003e\u003cp\u003eRansomware can encrypt shared files and interrupt access to projects, accounts and essential records. Healthy disks and a working NAS do not guarantee those files remain readable. Some data may be unrecoverable without a usable, unaffected backup.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-risk-response\"\u003e\n\u003cspan class=\"nc-risk-label\"\u003eData protection planning\u003c\/span\u003e\u003cp\u003eKeep protected, versioned backups with an independent offline or immutable copy, and test that important files can be restored. NASCare provides eligible hardware repairs and loaner arrangements. Ransomware prevention, malware clean-up, cyber incident response and data recovery require separate services; a replacement NAS does not decrypt encrypted files.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"nc-risk-note\"\u003eThese are examples of problems that can happen. Your NASCare agreement explains what is covered. Keep a separate, up-to-date backup of important files and keep your NAS secure.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection id=\"nc-journey\" class=\"nc-journey\"\u003e\u003cdiv class=\"nc-section-intro\"\u003e\n\u003ch2\u003eA clear service journey.\u003c\/h2\u003e\n\u003cp\u003eFrom enrolment to the return of your NAS, each stage starts with the details of your registered system.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-journey-grid\"\u003e\n\u003carticle class=\"nc-step\"\u003e\u003cspan class=\"nc-step-number\"\u003e1\u003c\/span\u003e\u003ch3\u003eConfirm your plan\u003c\/h3\u003e\n\u003cp\u003eShare the model, serial number, invoice, warranty dates, selected coverage term and service location. We verify the bay tier and eligibility.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"nc-step\"\u003e\u003cspan class=\"nc-step-number\"\u003e2\u003c\/span\u003e\u003ch3\u003eReport and diagnose\u003c\/h3\u003e\n\u003cp\u003eOur Specialists assess the symptoms and establish the appropriate repair route.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"nc-step\"\u003e\u003cspan class=\"nc-step-number\"\u003e3\u003c\/span\u003e\u003ch3\u003eArrange the loaner\u003c\/h3\u003e\n\u003cp\u003eFor a covered repair taking more than one day, we provide a loaner and confirm the compatible transfer method.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"nc-step\"\u003e\u003cspan class=\"nc-step-number\"\u003e4\u003c\/span\u003e\u003ch3\u003eRepair and return\u003c\/h3\u003e\n\u003cp\u003eWe coordinate the covered repair, return arrangements and any agreed transfer back from the loaner.\u003c\/p\u003e\u003c\/article\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"nc-summary\"\u003e\u003ch2\u003eA planned service fee. A clear point of support.\u003c\/h2\u003e\n\u003cp class=\"nc-value-copy\"\u003eThe value is in having eligible hardware coverage, diagnostics, repair coordination, loaner support and compatible migration brought together before there is an urgent fault. One planned service fee gives you a defined route to support, with the selected additional warranty term recorded against your NAS.\u003c\/p\u003e\n\u003cp\u003eExtended hardware warranty, diagnostics, covered repairs, loaner support and compatible migration assistance, coordinated through ACE for your eligible registered NAS. Service is available in Singapore, Malaysia and Indonesia, with arrangements confirmed for your model and service location.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection id=\"nc-planning\" class=\"nc-planning\"\u003e\u003cdiv class=\"nc-section-intro\"\u003e\n\u003ch2\u003ePlan your storage with confidence.\u003c\/h2\u003e\n\u003cp\u003eExplore capacity and recording requirements before you choose or expand a system.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-tool-grid\"\u003e\n\u003carticle class=\"nc-tool\"\u003e\u003ch3\u003eRAID Calculator\u003c\/h3\u003e\n\u003cp\u003eEstimate usable storage capacity for your proposed drive arrangement and RAID configuration.\u003c\/p\u003e\n\u003ca class=\"nc-tool-link\" href=\"\/ko\/pages\/raid-calculator\" target=\"_blank\" rel=\"noopener\"\u003eOpen RAID Calculator \u003cspan aria-hidden=\"true\"\u003e↗\u003c\/span\u003e\u003c\/a\u003e\u003c\/article\u003e\u003carticle class=\"nc-tool\"\u003e\u003ch3\u003eNVR Calculator\u003c\/h3\u003e\n\u003cp\u003eFor a surveillance deployment, estimate recording storage and retention from your planned camera settings.\u003c\/p\u003e\n\u003ca class=\"nc-tool-link\" href=\"\/ko\/pages\/nvr-calculator\" target=\"_blank\" rel=\"noopener\"\u003eOpen NVR Calculator \u003cspan aria-hidden=\"true\"\u003e↗\u003c\/span\u003e\u003c\/a\u003e\u003c\/article\u003e\n\u003c\/div\u003e\n\u003cp class=\"nc-fineprint\"\u003eCalculators provide planning estimates. Confirm the exact NAS model, configuration, application support and NASCare eligibility with our Specialists.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection id=\"nc-faqs\" class=\"ace-form-faq\"\u003e\u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cdetails class=\"ace-form-disclosure\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eWhich bay-range plan should I choose?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eStart with the physical drive bays in the NAS chassis, rather than the number of drives installed. We verify the exact model. Expansion units, all-flash systems and other unusual configurations require individual assessment.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\u003cdetails class=\"ace-form-disclosure\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eCan I choose one or two years, and when does the extension begin?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eYes. Select 1 Year or 2 Years under Additional Coverage. The selected extension follows the end of the original manufacturer warranty. Your service confirmation records the registered unit and exact coverage dates.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\u003cdetails class=\"ace-form-disclosure\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eIs repair service included?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eAssessment and repair handling for eligible covered NAS hardware faults are included. The repair route depends on the registered model, diagnosed fault and applicable service terms. Collection, delivery or on-site arrangements are confirmed separately where required.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\u003cdetails class=\"ace-form-disclosure\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eHow does the loaner and migration arrangement work?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eA loaner is provided for a covered repair taking more than one day. We assess compatibility and agree the transfer approach. This does not guarantee uninterrupted access or that every application and setting will transfer unchanged. Keep a current, independent backup.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\u003cdetails class=\"ace-form-disclosure\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eAre HDDs, SSDs and data recovery included?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eHardware coverage applies to the NAS unit. HDDs and SSDs, including NVMe and cache drives, are excluded. Data recovery is assessed and quoted separately. Disk diagnostics and compatible migration assistance are distinct from data recovery.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\u003cdetails class=\"ace-form-disclosure\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eCan my NAS brand and model be covered?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eProvide the exact Synology, QNAP, Ubiquiti UNAS, Asustor or other NAS model so we can confirm eligibility and the service arrangement. UGREEN requires assessment before enrolment. The manufacturer name and bay count alone do not establish coverage.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\u003c\/section\u003e\n\u003csection id=\"nc-scope\" class=\"nc-scope\"\u003e\u003cdiv class=\"nc-section-intro\"\u003e\n\u003ch2\u003eService scope and eligibility\u003c\/h2\u003e\n\u003cp\u003eClear coverage. Considered support. Confirmed for your NAS.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"nc-scope-grid\"\u003e\n\u003carticle class=\"nc-scope-card\"\u003e\u003cspan class=\"nc-icon\" aria-hidden=\"true\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003crect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\u003e\u003c\/rect\u003e\u003cpath d=\"M16 3v4M8 3v4M3 11h18m-13 5h3m3 0h2\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003ch3\u003eOne or two additional years\u003c\/h3\u003e\n\u003cp\u003eYour selected extension begins after the original manufacturer warranty ends. Coverage dates are recorded against your registered NAS.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"nc-scope-card\"\u003e\u003cspan class=\"nc-icon\" aria-hidden=\"true\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003cpath d=\"M12 3 4 6v6c0 5 8 9 8 9s8-4 8-9V6l-8-3Z\"\u003e\u003c\/path\u003e\u003cpath d=\"m8 12 3 3 5-6\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003ch3\u003eProtection for the NAS unit\u003c\/h3\u003e\n\u003cp\u003eCoverage focuses on eligible NAS hardware, including eligible RAM and power-supply components, under your confirmed service agreement.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"nc-scope-card\"\u003e\u003cspan class=\"nc-icon\" aria-hidden=\"true\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003cpath d=\"M14 6a5 5 0 0 0-6 6L3 17a3 3 0 0 0 4 4l5-5a5 5 0 0 0 6-6l-3 3-4-4 3-3Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003ch3\u003eSpecialist diagnostics and repair\u003c\/h3\u003e\n\u003cp\u003eWe assess reported faults and coordinate eligible covered repair work through the appropriate service route for your NAS.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"nc-scope-card\"\u003e\u003cspan class=\"nc-icon\" aria-hidden=\"true\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003crect x=\"2\" y=\"5\" width=\"7\" height=\"10\" rx=\"1\"\u003e\u003c\/rect\u003e\u003crect x=\"15\" y=\"9\" width=\"7\" height=\"10\" rx=\"1\"\u003e\u003c\/rect\u003e\u003cpath d=\"M11 5h7l-2-2m2 2-2 2M13 19H6l2 2m-2-2 2-2M5 12h1m12 4h1\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003ch3\u003eLoaner and migration support\u003c\/h3\u003e\n\u003cp\u003eFor a covered repair taking more than one day, we provide a loaner and agree a compatible transfer method for your configuration.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"nc-scope-card\"\u003e\u003cspan class=\"nc-icon\" aria-hidden=\"true\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003cpath d=\"M3 3h8l10 10-8 8L3 11V3Z\"\u003e\u003c\/path\u003e\u003ccircle cx=\"7.5\" cy=\"7.5\" r=\"1\"\u003e\u003c\/circle\u003e\u003cpath d=\"m11 12 2 2 4-4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003ch3\u003eRegistered to your system\u003c\/h3\u003e\n\u003cp\u003eWe verify the original purchaser or purchasing company, NAS model, serial number, invoice, configuration and warranty dates before activation.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"nc-scope-card\"\u003e\u003cspan class=\"nc-icon\" aria-hidden=\"true\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"9\"\u003e\u003c\/circle\u003e\u003cpath d=\"M3 12h18M12 3c3 3 4 6 4 9s-1 6-4 9c-3-3-4-6-4-9s1-6 4-9Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003ch3\u003eRegional service arrangements\u003c\/h3\u003e\n\u003cp\u003eService is available in Singapore, Malaysia and Indonesia. Your location, logistics and any on-site work are confirmed separately.\u003c\/p\u003e\u003c\/article\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003cp class=\"nc-fineprint\"\u003eNAS-unit hardware coverage only. HDDs and SSDs, including NVMe and cache drives, are excluded. Data recovery is assessed and quoted separately. Model, configuration and service-location eligibility apply. Maintain an independent, current backup. Service imagery is illustrative and does not specify a guaranteed loaner model.\u003c\/p\u003e\n\u003cp class=\"nc-fineprint\"\u003ePreviously purchased services retain their confirmed agreement and entitlements.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"ACE","offers":[{"title":"1 Year","offer_id":41584136912955,"sku":"NASCare4160","price":3999.0,"currency_code":"SGD","in_stock":true},{"title":"2 Years","offer_id":44661733228603,"sku":"NASCare4160-2Y","price":7198.2,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0557\/4541\/3179\/files\/nascare-extended-warranty-with-loaner-unit-for-41-60-bays-2635887.png?v=1792746426","url":"https:\/\/aceperipherals.com\/ko\/products\/nascare-extended-warranty-with-loaner-unit-for-41-60-bays","provider":"ACE Peripherals","version":"1.0","type":"link"}