{"product_id":"jabra-engage-40","title":"Jabra Engage 40 USB Contact Centre Headset","description":"\u003cdiv id=\"ace-jabra-engage-40-copy\"\u003e\n\u003cstyle\u003e\n\n#ace-jabra-engage-40-copy { font-family: Inter, Arial, sans-serif; color: inherit; }\n\n\/* Reuses the current ACE calculator FAQ disclosure treatment. Scope: this product FAQ only. *\/\n\n#ace-jabra-engage-40-copy .ace-article-faq { --ace-family-ink: #21352b; --ace-family-muted: #5b6961; --ace-family-line: #d3d9d5; --ace-family-soft: #f4f7f4; margin: 24px 0; padding: 0; background: transparent; font-family: Inter, Arial, sans-serif; }\n\n#ace-jabra-engage-40-copy .ace-article-faq details.ace-form-disclosure { margin: 0 0 12px; padding: 0; border: 1px solid var(--ace-family-line); border-radius: 12px; background: #fff; overflow: visible; }\n\n#ace-jabra-engage-40-copy .ace-article-faq details \u003e summary { display: flex; align-items: center; justify-content: space-between; gap: 16px; min-height: 56px; margin: 0; padding: 16px 20px; border-radius: 12px; background: var(--ace-family-soft); color: var(--ace-family-ink); font: inherit; font-size: 16px; font-weight: 600; line-height: 1.4; list-style: none; cursor: pointer; }\n\n#ace-jabra-engage-40-copy .ace-article-faq summary::-webkit-details-marker { display: none; }\n\n#ace-jabra-engage-40-copy .ace-article-faq summary::marker { content: ''; }\n\n#ace-jabra-engage-40-copy .ace-article-faq summary::before, #ace-jabra-engage-40-copy .ace-article-faq summary::after { content: none; }\n\n#ace-jabra-engage-40-copy .ace-article-faq details[open] \u003e summary { border-radius: 12px 12px 0 0; border-bottom: 0; }\n\n#ace-jabra-engage-40-copy .ace-article-faq h3.ace-form-title { display: flex; align-items: center; justify-content: space-between; gap: 16px; width: 100%; min-width: 0; margin: 0 !important; padding: 0; color: var(--ace-family-ink); font-family: Inter, Arial, sans-serif; font-size: 16px; font-weight: 600; line-height: 1.35; letter-spacing: normal; text-transform: none; }\n\n#ace-jabra-engage-40-copy .ace-article-faq .ace-form-title-text { display: flex; flex: 1 1 auto; min-width: 0; margin: 0; overflow-wrap: anywhere; }\n\n#ace-jabra-engage-40-copy .ace-article-faq .ace-form-toggle { display: inline-flex; align-items: center; gap: 10px; flex: 0 0 auto; margin: 0 0 0 auto; padding: 0; color: #55605a; font-size: 12px; line-height: 1.4; font-weight: 500; white-space: nowrap; }\n\n#ace-jabra-engage-40-copy .ace-article-faq details \u003e summary .ace-form-collapse { display: none; }\n\n#ace-jabra-engage-40-copy .ace-article-faq details[open] \u003e summary .ace-form-expand { display: none; }\n\n#ace-jabra-engage-40-copy .ace-article-faq details[open] \u003e summary .ace-form-collapse { display: inline; }\n\n#ace-jabra-engage-40-copy .ace-article-faq .ace-form-chevron { display: inline-block; width: 8px; height: 8px; margin: 0 2px 4px; border-bottom: 2px solid currentColor; border-right: 2px solid currentColor; transform: rotate(45deg); transition: transform .15s ease; }\n\n#ace-jabra-engage-40-copy .ace-article-faq details[open] \u003e summary .ace-form-chevron { transform: rotate(225deg); margin-bottom: 0; }\n\n#ace-jabra-engage-40-copy .ace-article-faq .ace-form-body { margin: 0; padding: 20px; min-width: 0; color: var(--ace-family-ink); font-size: 15px; line-height: 1.65; }\n\n#ace-jabra-engage-40-copy .ace-article-faq .ace-form-body \u003e p { margin: 0; line-height: 1.65; }\n\n#ace-jabra-engage-40-copy .ace-article-faq summary:focus-visible { outline: 3px solid #24731a; outline-offset: 3px; }\n\n@media (max-width: 640px) {\n\n  #ace-jabra-engage-40-copy .ace-article-faq details \u003e summary { padding: 14px 16px; gap: 12px; }\n\n  #ace-jabra-engage-40-copy .ace-article-faq h3.ace-form-title { gap: 12px; }\n\n  #ace-jabra-engage-40-copy .ace-article-faq .ace-form-body { padding: 16px; }\n\n  #ace-jabra-engage-40-copy .ace-article-faq .ace-form-toggle { font-size: 11px; gap: 8px; }\n\n}\n\n@media (prefers-reduced-motion: reduce) { #ace-jabra-engage-40-copy .ace-article-faq .ace-form-chevron { transition: none; } }\n\n\n\n\n\n#ace-jabra-engage-40-copy .ace-article-faq { width:100%; max-width:100%; box-sizing:border-box; }\n\n#ace-jabra-engage-40-copy .ace-article-faq .ace-form-body { border:0; box-shadow:none; }\n\n\n#ace-jabra-engage-40-copy .ace-article-faq {width:100%;max-width:none;box-sizing:border-box;}\n\u003c\/style\u003e\n\u003ch2\u003eEngage 40 for clear, controlled customer conversations\u003c\/h2\u003e\n\u003cp\u003eJabra Engage 40 USB Contact Centre Headset brings a purposeful wired setup to customer service, contact centres and busy office desks. It combines a lightweight on-ear fit with a microphone system designed to make speech easier to follow, so each conversation can stay focused on the customer.\u003c\/p\u003e\n\u003cp\u003eThe configurations offered here include the inline Link controller with a dual-connector USB-C\/A cable. Choose Mono to keep one ear open to colleagues, or Stereo for a more enclosed listening experience, then select UC or Microsoft Teams to suit your calling platform.\u003c\/p\u003e\n\u003ch2\u003eHighlights\u003c\/h2\u003e\n\u003ch3\u003eSpeech with less distraction\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eTwo MEMS microphones with noise reduction for outgoing speech\u003c\/li\u003e\n\u003cli\u003eNoise-isolating on-ear fit and a visible busylight\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eA considered desk setup\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eIncluded Link call controller with USB-C and USB-A connectivity\u003c\/li\u003e\n\u003cli\u003eMono and Stereo options with UC or Microsoft Teams configurations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eComfort and team management\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eFrom 45g for Mono and 63g for Stereo, excluding controller\u003c\/li\u003e\n\u003cli\u003eSafeTone 2.0 hearing protection and Jabra Direct support\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003ch3\u003eTwo microphones, one clear conversation\u003c\/h3\u003e\n\u003cp\u003eTwo MEMS microphones combine voice pickup and noise reduction for calls. Bringing the microphone close to the mouth helps it distinguish speech from the activity around you, while the noise-isolating ear cushions provide a practical degree of passive separation from the workspace.\u003c\/p\u003e\n\u003ch3\u003eControls placed where the conversation happens\u003c\/h3\u003e\n\u003cp\u003eThe supplied Link controller keeps answer, end, volume and mute functions within reach without searching through a meeting window. These current packages support USB-C and USB-A computer ports through the supplied dual-connector arrangement. Software call integration depends on the application and configuration selected.\u003c\/p\u003e\n\u003ch3\u003eMono or Stereo, with a purposeful fit\u003c\/h3\u003e\n\u003cp\u003eThe adjustable headband and leatherette cushions are designed for repeated daily use. Mono leaves one ear free for local conversations; Stereo covers both ears for a more settled listening environment. Headset weight is 45g for Mono and 63g for Stereo, before the cable controller is included.\u003c\/p\u003e\n\u003ch3\u003eMake your availability visible\u003c\/h3\u003e\n\u003cp\u003eAn integrated busylight gives colleagues a clear indication that a conversation is in progress. SafeTone 2.0 combines Jabra hearing-protection technologies, while BalancedVoice helps maintain a more even listening experience. Fit, volume settings and sensible breaks remain part of a comfortable working day.\u003c\/p\u003e\n\u003ch3\u003eGuidance that can support better calls\u003c\/h3\u003e\n\u003cp\u003eEngage+ supports compatible real-time guidance for contact-centre calls, while Jabra Direct provides local settings and firmware maintenance. Jabra Xpress and the Jabra SDK support managed deployments and integrations. Analytics and call-control functions depend on the software and services in use.\u003c\/p\u003e\n\u003ch3\u003eChoose UC or Microsoft Teams\u003c\/h3\u003e\n\u003cp\u003eThe MS configuration is the Microsoft Teams-certified edition and provides its platform-specific controller experience with supported software. The UC configuration is intended for broader unified-communications environments. Both are wired computer headsets; neither requires charging or a Bluetooth pairing routine.\u003c\/p\u003e\n\u003ch2\u003eSummary\u003c\/h2\u003e\n\u003cp\u003eEngage 40 is a straightforward choice for teams that value clear speech, a comfortable fit and dependable desk controls. Choose the wearing style and platform configuration that match the working environment; the included USB-C\/A Link package keeps the computer connection simple without adding a battery to maintain.\u003c\/p\u003e\n\u003csection class=\"ace-article-faq\" aria-label=\"Frequently asked questions\"\u003e\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cdetails class=\"ace-form-disclosure\" name=\"ace-jabra-engage-40-copy-faq\" open\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eWhich configuration should I choose?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eChoose Mono to leave one ear free, or Stereo to cover both ears. UC suits a general unified-communications environment; MS is the Microsoft Teams-certified configuration. All configurations offered here include the Link controller with USB-C and USB-A connectivity.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails class=\"ace-form-disclosure\" name=\"ace-jabra-engage-40-copy-faq\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eIs the call controller included?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eYes. These configurations include the inline Link controller. They are complete controller packages, rather than the separate headset-only versions.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails class=\"ace-form-disclosure\" name=\"ace-jabra-engage-40-copy-faq\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eDoes it have active noise cancellation?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eIt has noise reduction for the microphone and a noise-isolating ear-cushion fit. It does not have the earcup active noise cancellation used in ANC headphones.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails class=\"ace-form-disclosure\" name=\"ace-jabra-engage-40-copy-faq\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eCan it work with USB-C and USB-A computers?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eYes. These selected packages include the USB-C\/A connection arrangement. Connect one USB interface to the computer at a time; the two connectors are not two simultaneous host connections.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails class=\"ace-form-disclosure\" name=\"ace-jabra-engage-40-copy-faq\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eDoes the headset need charging?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eNo. This is a wired USB headset powered through its computer connection, so it has no wireless battery to recharge.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails class=\"ace-form-disclosure\" name=\"ace-jabra-engage-40-copy-faq\"\u003e\u003csummary\u003e\u003ch3 class=\"ace-form-title\"\u003e\n\u003cspan class=\"ace-form-title-text\"\u003eWhat software can a team use to manage it?\u003c\/span\u003e\u003cspan class=\"ace-form-toggle\" aria-hidden=\"true\"\u003e\u003cspan class=\"ace-form-expand\"\u003eExpand\u003c\/span\u003e\u003cspan class=\"ace-form-collapse\"\u003eCollapse\u003c\/span\u003e\u003cspan class=\"ace-form-chevron\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\u003c\/summary\u003e\u003cdiv class=\"ace-form-body\"\u003e\u003cp\u003eJabra Direct supports settings and firmware updates, while Jabra Xpress and the Jabra SDK support compatible team deployments. Engage+ provides compatible call guidance. Available features depend on the application and deployment setup.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e","brand":"Jabra","offers":[{"title":"Mono UC","offer_id":44874203594811,"sku":"4093-419-269","price":239.62,"currency_code":"SGD","in_stock":true},{"title":"Mono MS","offer_id":44874203627579,"sku":"4093-413-269","price":239.62,"currency_code":"SGD","in_stock":true},{"title":"Stereo UC","offer_id":44874203660347,"sku":"4099-419-269","price":256.2,"currency_code":"SGD","in_stock":true},{"title":"Stereo MS","offer_id":44874203693115,"sku":"4099-413-269","price":256.2,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0557\/4541\/3179\/files\/jabra-engage-40-usb-contact-centre-headset-1834633.png?v=1793867475","url":"https:\/\/aceperipherals.com\/fil\/products\/jabra-engage-40","provider":"ACE Peripherals","version":"1.0","type":"link"}